ON TIME DELIVERY & INSTALLATION SERVICES, LLC
Multi-Unit & Residential Support Assistant – Appliance Delivery & Inst
Full Time • Orlando
Job Summary:
We are looking for a proactive and dependable Multi-Unit & Residential Support Assistant to support our appliance delivery and installation operations across both multi-unit construction sites and single-family residential homes. This role plays a critical part in ensuring field teams are equipped, job sites are prepared, documentation is complete, and service quality remains consistent across all locations.
Key Responsibilities:
- Support daily operations for both multi-unit projects (e.g., apartment complexes, condos) and residential home deliveries.
- Ensure all field teams are properly loaded with appliances, installation materials, and tools before dispatch.
- Conduct job site readiness checks to verify access, utility availability, safety conditions, and staging.
- Travel between job sites to support installations, verify proper completion, and resolve field issues.
- Review and complete FastField documentation for each delivery, including serial numbers, team names, appliance status, and installation photos.
- Ensure all necessary materials (cords, waterlines, brackets, manuals) are accounted for and delivered to the appropriate sites.
- Confirm that signed BOLs, customer waivers, and job completion forms are collected daily.
- Enforce safety protocols including proper PPE (hard hat, vest, long pants) and secure installation practices on all job sites.
- Support new contractor onboarding with field shadowing, equipment walkthroughs, and FastField training.
- Serve as a liaison between field teams, warehouse personnel, customer service, and project managers.
- Monitor timelines and help reduce delays by proactively addressing supply or access issues.
Qualifications:
- Prior experience in appliance delivery and installation, preferably in both multi-unit and residential environments.
- Strong communication and organizational skills; capable of coordinating across multiple teams and job sites.
- Tech-savvy with the ability to use mobile forms (FastField), shared drives, and routing/scheduling platforms.
- Self-motivated, resourceful, and capable of working independently.
- Valid driver’s license; must be comfortable traveling between job sites.
- Able to lift up to 50 lbs and assist with supply movement when needed.
- Bilingual (English/Spanish) is a plus.
Schedule:
- Monday through Friday with one Saturday per month, with early start time. Flexibility required based on project timelines.
Compensation:
- Travel reimbursement and company-paid supplies.
- PPE and tools provided as needed.
Compensation: $36,000.00 per year
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